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Quality and service

Quality is crucial at every stage of a product’s lifecycle: during design, manufacturing, installation and maintenance. Cheminées Poujoulat gets involved at every stage of the process, offering high quality products and services.

Design, pricing, technical support, advice and training… Cheminées Poujoulat offers a range of services to help professionals in their day-to-day work.

The CERIC laboratory

It is vital that we anticipate changes in standards and legislation today so that we can provide innovative, profitable solutions in the future.

Le The CERIC laboratory (the research and testing centre for the chimney and flue industry) is the central laboratory of Poujoulat SA (COFRAC no. 01-1033 accreditation available on www.cofrac.fr). It carries out over 1,000 tests every year, and vouches for the quality of Poujoulat processes and products that are “CERIC tested”.

The laboratory covers 480m2 and has testing equipment unlike anywhere else in Europe to test heating solutions in realistic operating conditions. The Laboratory is also involved in developing new systems that improve the energy and ecological performance of complete heating systems (PGI, 3CE P multi+ etc.).

The CERIC laboratory works closely with, among others, the ADEME, the LNE and the CSTB.
Since 2012, the CERIC has been equipped with Celsius heating installations that can be used to carry out tests on much more powerful boilers.

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QSE (quality, safety and the environment)

The Poujoulat production site is ISO 9001 (quality) and ISO 14001 (environment) certified.

Daily checks are carried out by the Quality department on raw materials, production and stocks. Monitoring plans make sure that production processes are constantly being improved. These checks guarantee the comfort and safety of the end user. All Poujoulat flues bear the CE mark and comply with European NF EN standards.

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The privileged relationship between energy and technology

Cheminées Poujoulat hones its skills and its understanding of metal chimney flues and stacks by always listening to its markets and to the rest of the industry. Committed to long-term relationships with manufacturers of heating equipment, energy suppliers, distributors and craftsmen, Cheminées Poujoulat anticipates trends and develops effective solutions for individual homes and flats, industry and the service sector.